Case Study: Urban Exteriors grows and gets organized with Thryv

Urban Exteriors - Customer Case Study

Urban Exteriors Co., led by Austin Waddle in Columbus, OH, needed help getting its business organized as it grew. Austin was focused on selling but lacked a system to manage day-to-day operations, track customer information, and build a stronger online presence. Thryv helped him bring structure to the business with tools for customer management, marketing, and digital visibility.

With Thryv’s CRM, campaigns, and online presence tools, Urban Exteriors Co. gained a central place to store customer data, nurture relationships, and reach more prospects with targeted messaging. Thryv also helped create a stronger website and improve reviews, boosting the company’s online credibility and making it easier to generate new business and support existing customers. Austin said Thryv has been a huge part of generating business, and the company plans to implement even more of what Thryv offers.

Urban Exteriors

Austin Waddle

Owner