Case Study: The Beauty Mark Medical Spa improves client communication and increases revenue with Thryv

The Beauty Mark Medical Spa - Customer Case Study

The Beauty Mark Medical Spa, run by Cara Vairo and Daiquiri Rankin, was struggling to keep up with client communications and appointments—Daiquiri was spending excessive time scheduling and the business couldn’t afford a receptionist. They adopted Thryv, using its Client Portal, mobile app, 24/7 online booking and 2‑way messaging to address those challenges.

Thryv implemented its client portal and messaging tools so clients can book anytime and staff can manage appointments and conversations in one place. As a result, The Beauty Mark Medical Spa eliminated the need for a receptionist, lowered scheduling burden, strengthened client relationships, and experienced increased revenue and market flow.

The Beauty Mark Medical Spa

Cara Vairo

Owner