Case Study: At Whits End Dog Training achieves streamlined operations and an 80% increase in client communications with Thryv

Matt and Candice were at their Whits End until they found Thryv

At Whits End Dog Training (owners Matt and Candice Whitson) provides puppy training, obedience, behavior modification and boarding, but struggled with behind-the-scenes administration. They were using Google Calendar and notes for scheduling and client info, which created inefficiencies in communication, client management and daily scheduling — until they found Thryv.

Thryv delivered an all‑in‑one platform (website, client portal, mobile app, Inbox, staff management and Square payment integration) so appointments, payments and client records are centralized and staff get instant notifications. The result: an 80% increase in client communications in one year, in‑app payment processing that removed extra software/hardware, easier multi‑staff management and the ability to run the business on the go — tangible efficiency and engagement gains for At Whits End Dog Training.

At Whits End Dog Training

Matt Whitson

Owner