Case Study: My Essential Plumber achieves faster growth and streamlined operations with Thryv

A Thryv Case Study

Preview of the My Essential Plumber Case Study

I would need a team of people to do what Thryv is doing

My Essential Plumber, led by Jay Clayton in Maricopa, AZ, started during the pandemic as a one-person plumbing business with help from his wife. As the business grew, he needed a way to automate day-to-day tasks, organize customer information, and present a more professional image. Thryv provided the CRM and business management tools he needed to keep up with new customers and service requests.

With Thryv, Jay used a customizable CRM, automated review requests, online payments, and professional estimates/invoices to streamline operations. The result was faster customer management, stronger online reviews, and easier payment collection, helping My Essential Plumber average 13 new customers per month and achieve 20% month-over-month revenue growth.


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My Essential Plumber

Jay Clayton

My Essential Plumber


Thryv

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