Thryv
72 Case Studies
A Thryv Case Study
My Essential Plumber, led by Jay Clayton in Maricopa, AZ, started during the pandemic as a one-person plumbing business with help from his wife. As the business grew, he needed a way to automate day-to-day tasks, organize customer information, and present a more professional image. Thryv provided the CRM and business management tools he needed to keep up with new customers and service requests.
With Thryv, Jay used a customizable CRM, automated review requests, online payments, and professional estimates/invoices to streamline operations. The result was faster customer management, stronger online reviews, and easier payment collection, helping My Essential Plumber average 13 new customers per month and achieve 20% month-over-month revenue growth.
Jay Clayton
My Essential Plumber