Case Study: Heavy Lift Forklifts achieves better organisation and customer communication with Thryv

Heavy Lift Forklifts - Customer Case Study

Heavy Lift Forklifts, led by Fabian Paola in Melbourne, Victoria, had outgrown its pen-and-paper systems as the business expanded to 15 employees. To stay organized and better manage customer communication, social media, quotes, invoices, and documents, the company turned to Thryv.

With Thryv, Heavy Lift Forklifts centralized messages and notifications, scheduled social media posts in advance, and stored customer information and documents digitally—all accessible from a mobile app. The result was greater organization, more free time for Fabian, faster customer responses, and improved business performance, with Thryv helping the company market itself more effectively and operate from anywhere.

Heavy Lift Forklifts

Fabian Paola

Director