Case Study: Ely Heating & Cooling streamlines operations and boosts efficiency with Thryv

Ely Heating & Cooling - Customer Case Study

Ely Heating & Cooling, a home services business in Waynesburg, PA, was struggling with a paper-based workflow that left Dylan Ely buried in cluttered invoices, sticky notes, handwritten paperwork, and disorganized customer and scheduling details. The chaos made it difficult to keep operations organized, manage appointments, and maintain efficient customer service.

Thryv provided Ely Heating & Cooling with digital tools for estimates and invoicing, scheduling and appointments, online booking, a client portal, website, online listings management, and payment processing. As a result, Dylan Ely says stress levels are down and the business is saving a ton of time, securing jobs faster, reducing scheduling errors, and improving online visibility and customer convenience.

Ely Heating & Cooling

Dylan Ely

Owner