Case Study: Laird & Associates, PC grows clientele by 15% with Thryv

Client communications are right there in one spot - we don't have to try and piece it together

Laird & Associates, PC, led by Jerry Laird in Colorado Springs, CO, wanted a simpler way to manage customer communication and business operations. Before working with Thryv, the firm struggled to coordinate multiple aspects of the business across too many platforms and lacked a solution for social posting and online visibility.

With Thryv, Laird & Associates, PC used tools like the content library, Thryv Inbox, and secure client portal to streamline social media, centralize customer conversations, and share documents more efficiently. Thryv helped Jerry increase new clients by 15% within a year, contributing to about 35–45 new clients annually and an overall clientele growth of 15% year over year.

Laird & Associates, PC

Jerry Laird

Laird & Associates, PC