Case Study: RC Auto Detail & Carpet Cleaning boosts bookings and customer communication with Thryv

Client communication is made easy and convenient with Thryv

RC Auto Detail & Carpet Cleaning, led by Romia Pritchett in Greeley, CO, grew from a garage startup into a busy auto detailing and carpet cleaning business. Before adopting Thryv, the team struggled to stay organized across multiple tools for their website, email, appointments, and customer records, and customers could not book online, forcing manual follow-up to secure new appointments.

With Thryv, including features like Automated Campaigns, Two-Way Text, online booking, and the mobile app, RC Auto Detail & Carpet Cleaning centralized communications and scheduling in one place. Thryv helped increase online bookings by 7+ per month, supported growth to two locations and more than 11,000 customers, improved staff efficiency, and contributed to more add-on services and revenue through better customer updates and smoother service coordination.

RC Auto Detail & Carpet Cleaning

Romia Pritchett