Case Study: Manhattan Associates reduces administrative burden and boosts security and delivery speed with Thru

Manhattan Associates replaces FTP with Thru to reduce administrative burden and increase security

Manhattan Associates, a global supply‑chain software provider, needed to replace aging FTP servers that caused delivery delays, lacked auditing/compliance, and required physical shipments of software. To meet security, uptime and reporting requirements they turned to Thru, deploying the Thru Platform (on‑premises and cloud) including Thru Electronic Software Delivery and the Thru Partner File Exchange Portal.

Thru implemented a hybrid on‑premises/cloud file exchange solution with self‑service partner onboarding, Thru Dropbox for external uploads, and built‑in auditing/reporting integrated with CRM systems. As a result Thru delivered 100% global availability, faster and instant software deliveries, improved security and compliance, lower IT costs and fewer help‑desk requests, and automated proof‑of‑delivery for revenue recognition.

Manhattan Associates

Kevin Mcdearis

Chief Information Officer