Case Study: True improves hiring outcomes with Thrive TRM

True improves hiring outcomes and real-time collaboration with Thrive TRM in 7 offices

True, an executive search firm specializing in emerging tech companies, faced a challenge where their team spent excessive time manually compiling data like market compensation and candidate outreach to answer client requests, often in a reactive "fire drill" mode. They needed a platform to provide clients with real-time visibility into the search process and streamline collaboration, essentially requiring an applicant tracking system that could also function as a relationship management platform. They turned to the vendor Thrive TRM for a solution.

By implementing Thrive TRM, True provided clients with 24/7 access to project data and real-time updates via automated notifications. This allowed True's team to shift focus from administrative tasks to strategic candidate development and client insight. The solution led to better client experiences and hiring outcomes, which in turn drove more repeat business and referrals. A client noted the platform freed her from significant search administration time.

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