Case Study: Sapphire Ventures achieves faster hiring and cleaner talent data with Thrive TRM

Sapphire Ventures - Customer Case Study

Sapphire Ventures, a venture capital firm managing more than $2.5 billion in assets, hired Elizabeth Patterson as Vice President of the talent network to cultivate executive relationships across its portfolio. She faced major data integrity and efficiency challenges—spreadsheets and Google Docs couldn’t keep contacts current or prevent errors—so Sapphire evaluated CRM options and selected Thrive TRM.

Thrive TRM was implemented with hands-on onboarding and configured with its Chrome extension, contact tagging, and a standardized talent database to automate profile capture and reduce manual entry errors. The solution let Patterson generate mapped candidate reports in minutes, shorten hiring timelines for portfolio companies, save time overall, scale Sapphire’s executive network, and improve responsiveness—making the talent team a more trusted partner.

Sapphire Ventures

Elizabeth Patterson

Vice President, Talent Network