Case Study: General Air Service achieves 16% inventory reduction and 90-minute daily time savings with Thrive Technologies

Thrive Technologies Replaces E3 at General Air Service

General Air Service and Supply, the largest independent gas and welding distributor in Colorado with seven retail locations, struggled with a legacy JDA E3 system on an IBM AS/400 that didn’t support their buying workflow, had high maintenance and upgrade costs, and lacked domain-savvy support. Seeking a faster, lower-maintenance alternative, they evaluated vendors and selected Thrive Technologies’ hosted, web‑based demand forecasting and inventory replenishment solution to replace E3.

Thrive Technologies implemented its browser-based SaaS system and completed the cutover in 30 days, providing strong replenishment expertise and responsive support. The Thrive system saved buyers about 90 minutes per day, reduced inventory by 16% over 15 months with minimal stockouts, and delivered ongoing upgrades and easier maintenance, improving operational efficiency and buyer satisfaction.

General Air Service and Supply

Dwight Lackey

Purchasing Manager