Case Study: John's Pizza Cafe achieves booming online orders and streamlined operations with Thrive POS

John’s Pizza Cafe - Customer Case Study

John’s Pizza Cafe, a delivery-focused pizza shop in Saint Paul, faced an outdated POS (Granbury’s DiamondTouch) running on unsupported Windows software and needed a secure, reliable online ordering solution to handle peak delivery volume and labor shortages. The owner sought a system that understands pizza operations, reduces errors, and provides clear business data — and chose Thrive POS for the upgrade in July 2015.

Thrive POS migrated John’s Pizza Cafe to a modern, pizza-focused system with built-in online ordering, regular updates, strong support, and actionable reporting. As a result, online ordering grew substantially (John says they “do more in online ordering than other restaurants do in total”), operations became faster and less error-prone, the business gained better insights and security, and Thrive POS enabled the cafe to scale its delivery volume and save significant time.

John’s Pizza Cafe

John Weatherston

Owner