Case Study: City of Freiburg achieves secure, privacy-compliant workplace messaging with Threema Work

City of Freiburg - Customer Case Study

The City of Freiburg, an administration with approximately 4,000 employees, was in need of a secure and privacy-compliant alternative to consumer messaging apps like WhatsApp for its professional communications. The city turned to the vendor Threema for its product, Threema Work.

Threema implemented its secure messaging solution, which was particularly well-received by the city's mobile workforce. Key features included Threema Broadcast for managing critical group chats and an off-hours policy to protect work-life balance. The solution was successfully integrated with the city's own directory service and was noted for its cost-effectiveness. As a result of the implementation by Threema, one-third of the city's employees now use Threema Work for professional messaging.

City of Freiburg

Michael Schulz

Head of IT