Case Study: University of Baltimore reduces malware tickets by 90% with ThreatSTOP

University of Baltimore reduces malware help desk tickets by 90% with ThreatSTOP

The University of Baltimore, an open academic environment, faced significant security challenges protecting sensitive data under HIPAA, FERPA, and PCI regulations. With limited staff and resources, they struggled with manual IP blacklisting, malware infections from phishing, and outdated firewall limitations. They turned to the vendor ThreatSTOP for a solution.

ThreatSTOP implemented its DNS-based security platform to automate threat blocking. This solution eliminated manual blacklisting, streamlined IP blocking updates, and worked with new firewall infrastructure. As a result, the University of Baltimore reduced help desk tickets related to malware by 90%, down to just one or two per month, and saved up to 40% in bandwidth while maintaining a secure, open environment.

University of Baltimore