Case Study: 3rd Element Consulting strengthens municipal security with ThreatLocker

3rd Element Consulting saves 17-18 seconds per support chat with ThreatLocker

3rd Element Consulting, a managed service provider specializing in municipal government and other verticals, faced challenges with unknown threats and end-users self-installing random applications. Their existing security measures were not enough, and technicians were spending significant time installing software that required elevated privileges. They turned to ThreatLocker for a solution.

By implementing the ThreatLocker Zero Trust Platform, 3rd Element was able to stop threats before they could execute and eliminate shadow IT. The product's Elevation feature saved IT staff time by removing the need for on-site software installations. ThreatLocker also provided exceptional support, with an average response time of 17-18 seconds in chat. Clients reported positive results, feeling more protected and providing feedback that the security stack was second to none.

3rd Element Consulting