Case Study: SunGard achieves 4x ROI and 15% productivity boost with ThoughtWorks' Mingle

SunGard - Customer Case Study

SunGard, a Fortune 500 financial systems company serving 25,000 customers and managing trillions in assets, faced the challenge of replacing two mission‑critical investment and trading applications (covering more than $3.5 trillion) under a fixed schedule and budget. The work was their first Agile effort, with teams spread across five locations and three time zones, shifting high‑level requirements, and a government client unfamiliar and initially skeptical of Agile delivery.

They adopted ThoughtWorks Studios’ Mingle to recreate physical story walls as customizable, role‑based dashboards, giving real‑time visibility and enabling client self‑service for requirements. Mingle cut over 300 hours of analysis, reduced travel and reporting overhead, improved alignment between development and business priorities, and helped the distributed team successfully deliver the project—achieving a reported 4x ROI and a 15% productivity increase in the first year.

SunGard