Case Study: EMBL achieves complete application lifecycle management and improved release quality with ThoughtWorks' Mingle

EMBL - Customer Case Study

The European Molecular Biology Laboratory (EMBL), a leading molecular life‑sciences research institute, needed to modernize the web applications that manage global student applications and other services. The IT team faced minimal requirements documentation, frequent changing requirements, and many non‑technical stakeholders, so they required an agile, easy‑to‑use tool that would support collaboration, requirements tracking, and defect management.

EMBL adopted Mingle, whose visual, card‑based interface made it simple to capture user stories, centralize requirements, and configure defect and test cards so non‑technical users could participate. Within two years Mingle was used across 10 projects as the primary requirements and defect repository (replacing Bugzilla), improving release predictability and quality by surfacing showstoppers early and enabling better team collaboration.

EMBL