Case Study: Fortune 500 Retailer achieves 15% improved staffing efficiency and scalable self-service analytics for franchise owners with ThoughtSpot

Franchise Owners Streamline Store Operations with Embedded Analytics

A Fortune 500 electronics retailer with 800+ franchise stores needed better access to daily sales, marketing and peer-benchmarking data so store managers could make data-driven decisions. Their aging SharePoint analytics portal was slow, offered limited views, and required the BI team to maintain 30+ cubes—report changes took months—so managers often reverted to gut-based decisions.

The retailer embedded ThoughtSpot’s search-driven analytics to give thousands of secure users self-service access to terabytes of data and instant answers without heavy BI involvement. As a result, franchise owners now run merchandising, inventory allocation and workforce optimization with data-led insights—reducing stockouts, improving staffing efficiency by about 15%—while freeing the BI team from ongoing maintenance.