Case Study: Florida Capital Bank boosts engagement and streamlines communication with ThoughtFarmer

Florida Capital Bank boosts engagement 58% with ThoughtFarmer

Florida Capital Bank, a financial institution with 126 employees, faced significant challenges due to an outdated intranet that created structural silos and communication breakdowns. Their previous platform buried content, required extensive IT support for simple updates, and hindered collaboration, especially as remote work expanded. The bank turned to ThoughtFarmer to find a modern solution.

ThoughtFarmer implemented its intranet platform, The HUB, in just 8-10 weeks. The solution provided a single source of truth for all company information, streamlining processes with online forms and reducing emails. As a result, Florida Capital Bank saw a 58% increase in engagement, with 100% of users visiting the site. The new intranet saved staff time searching for information and empowered them to self-serve, drastically reducing repetitive requests to the marketing department.

Florida Capital Bank