Case Study: Napavine School District achieves increased stakeholder participation and aligned priorities with ThoughtExchange

Napavine School District - Customer Case Study

Napavine School District in Washington, which serves about 760 K–12 students, faced aging facilities, capacity pressures and the challenge of setting a new strategic direction under incoming superintendent Dr. Rick Jones. He sought broad community input to identify priorities and shape a five‑year plan rather than making decisions unilaterally.

The district ran three Thoughtexchange engagements to gather ideas and feedback, increasing participation to over 350 stakeholders, revealing strong alignment on the need for facility upgrades, and testing potential upgrade scenarios. The insights will directly inform the district’s strategic plan, and Napavine supplemented online outreach with community meetings, phone and in‑home options to ensure inclusive participation.

Napavine School District

Rick Jones

Superintendent