Case Study: Jordan Ahli Bank launches Qawn and enables fast, compliant digital payments with Thought Machine

Jordan Ahli Bank - Customer Case Study

Jordan Ahli Bank, a major financial institution in Jordan, sought a technology partner to overcome the limitations of traditional core banking platforms. Their goal was to launch 'Qawn,' a pioneering social payment app, within a strict six-month timeline. The bank needed a flexible, cutting-edge solution to deliver innovative features, ensure regulatory compliance, and provide a streamlined user experience. They partnered with vendor Thought Machine and its core banking platform, Vault Core, to address these challenges.

Thought Machine implemented its Vault Core platform to power the Qawn application. The solution enabled real-time transactions, remote account opening, and seamless integration with local payment systems. This partnership resulted in the successful launch of the app, which quickly grew to 127,000 customer accounts. The bank gained comprehensive customer insights and enhanced its ability to manage accounts through smart contracts, setting a new benchmark for digital banking in the region.

Jordan Ahli Bank

Nidal Khalifeh

Chief Innovation Officer