Case Study: Celonis doubles learner growth with Thought Industries

Celonis doubles learners and reaches 80%+ CSAT with Thought Industries

Celonis faced a challenge with its Celonis Academy, as its old learning management system lacked the flexibility and reach needed to deliver scalable training to its global audience of customers, partners, employees, and students. To overcome this, they turned to the vendor Thought Industries for a new learning platform built to engage external audiences.

By implementing Thought Industries' solution, Celonis transformed its learning experience. The results were significant, including doubling the number of learners, reaching 200 global regions, achieving over 80% learner satisfaction (CSAT), and issuing more than 49,000 partner certifications, which became a core business driver.

Celonis