Case Study: Puerto Rico Port Authority’s reinsurers speed hurricane claims and damage assessments with Thornton Tomasetti

Puerto Rico Port Authority’s Reinsurers assess 350+ buildings in 6 months with Thornton Tomasetti

The Puerto Rico Port Authority’s reinsurers, a publicly traded corporation owning the country's ports and airports, faced a massive undertaking assessing widespread damage to over 350 facilities following Hurricane Maria. They engaged Thornton Tomasetti for post-hurricane claims investigations to determine the extent of damage and provide repair recommendations.

Thornton Tomasetti mobilized a multidisciplinary, bilingual team that conducted detailed assessments across the island. The vendor utilized drones to efficiently survey roof damage, completing a full assessment of that high-cost item in just five days. Thornton Tomasetti issued 70 detailed reports within six months, enabling the client to quickly process the significant claim and allowing for necessary repairs to begin.