Case Study: Virgin Management Limited achieves successful auto-enrolment and higher pension engagement with Thomsons Online Benefits

Virgin Management Limited - Customer Case Study

Virgin Management Limited, the home of Virgin, needed a way to implement auto-enrolment across a complex group of business entities while harmonising seven staging dates and ensuring compliance. The company was looking for a solution that could do more than payroll assessment alone and also support employee engagement and communications, so it turned to Thomsons Online Benefits and its Darwin™ benefits platform.

Thomsons Online Benefits delivered a flexible auto-enrolment solution with a comprehensive communications program, including automated emails, posters, roadshows, and pension surgeries. The result was a smooth July 2014 staging, pension scheme membership rising to 81% from 26%, and an opt-out rate of 6% versus a national average of nearly 12%. Thomsons Online Benefits also helped Virgin Management Limited achieve efficiencies and cost savings by unifying the implementation across all entities.

Virgin Management Limited

Nick Lawry

Rewards Manager