Case Study: Sheppard, Mullin, Richter & Hampton LLP achieves centralized, time-saving e-billing and faster invoicing with Thomson Reuters Elite eBillingHub

Taking Control of the e-Billing Process with eBillingHub

Sheppard, Mullin, Richter & Hampton LLP is an AmLaw 100 firm with more than 600 attorneys in 15 offices serving many Fortune 100 clients. As e-billing grew to roughly 20% of its billing volume, the firm’s billing coordinators were forced to submit invoices individually across many vendor portals, a slow, error-prone process that led to lost rejections, delays and rising administrative burden.

The firm implemented eBillingHub, a web-based, integrated e-billing platform that enables bulk invoice submission, centralized tracking, in‑platform edits and attachments, and vendor-format support. The result: the team now processes 600+ e-bills monthly through ~20 vendors with a much smaller staff, faster submissions and fewer lost rejections, improved cash flow and ongoing vendor support that has delivered significant time savings.

Sheppard, Mullin, Richter & Hampton LLP

Theresa Warman

Billing Manager