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A Thomson Reuters Elite Case Study
Kalbaugh Pfund & Messersmith, P.C. (KPM LAW) is a 27‑year‑old mid‑Atlantic litigation firm that grew from a five‑person practice to 40 lawyers across four offices. As the firm expanded it needed a scalable business-management solution to maintain accuracy and efficiency across locations, support electronic billing and mobile access, and avoid proportional growth in back‑office headcount.
KPM LAW deployed ProLaw, a single‑database, integrated system for matter management, time entry, billing and accounting, delivering paperless files, seamless collaboration and real‑time reporting. The result: lawyers nearly tripled while billing staff only grew from 2 to 4, faster client responsiveness, improved client satisfaction and stronger financial and management visibility.
John Messersmith
Managing Partner, President