Case Study: Case & Roberts P.C. achieves increased productivity and enhanced client service with Thomson Reuters Elite ProLaw

Prolaw Increases Productivity and Enhances Client Service

Case & Roberts P.C., a Kansas–Missouri civil litigation firm with seven trial lawyers and two offices, needed a modern, integrated technology platform to support its promise of cost-effective, responsive legal service. The firm struggled with slow client communication, manual document and docket processes, and increasingly complex client billing requirements.

After a careful evaluation the firm implemented ProLaw, integrated with Outlook, Westlaw and key partners, plus a “train-the-trainer” rollout. Using centralized matter management, document assembly, synchronized docketing, and flexible e-billing, the firm sped client response, standardized workflows, improved accountability and KPI reporting—and achieved higher productivity, handling more work with fewer staff and nearly tripling in size over three years.

Case & Roberts P.C.

John Travers

Business Manager