Case Study: Boyne Clarke achieves increased productivity and a competitive edge with Thomson Reuters Elite ProLaw

Prolaw Improves Productivity for a Competitive Edge

Boyne Clarke, a 140‑person law firm headquartered in Dartmouth and the fourth largest in Atlantic Canada, faced an aging, non‑compliant accounting system and a fragmented matter-management process—no central document repository, inconsistent naming and filing, and difficulty accessing files when lawyers were away. The firm needed to modernize accounting while implementing comprehensive case management to improve efficiency and client service.

In 2000 Boyne Clarke became the first Canadian firm to implement ProLaw, chosen for its integrated financial and practice management, customization, and email/calendaring integration. ProLaw centralized contacts and documents, standardized workflows and templates, automated docketing and versioning, and provided powerful reporting—helping lawyers capture an estimated 15–20% more billable time, pay back the investment within a year, and deliver faster, more consistent client service while supporting business development and staff retention.

Boyne Clarke

Diane Norris

Executive Director