Case Study: FordHarrison achieves faster month-end billing and reduced rejections with Thomson Reuters Elite's eBillingHub

Optimizing Month-end Efficiency with eBillingHub

FordHarrison is a national labor and employment firm with more than 200 attorneys in 27 locations that faced a rising number of clients requiring electronic billing. The firm processed about 2,200 invoices monthly and had only three days at month-end to prepare and submit bills, so manual submission and frequent rejections from third-party vendors were creating major efficiency and cash-flow challenges.

FordHarrison implemented eBillingHub, a web-based, integrated e-billing solution that automates uploads, provides pre-bill error screening and customizable templates, and enables in‑portal edits and rapid tracking. The result: month-end processing that once took weeks now fits into days, rejections and blocked entries have declined, more clients (up 40%) are being processed through the system, payment collection has improved, and the firm benefits from 100+ ready templates and faster turnaround on large requests.

FordHarrison

Debbie Senter

E-billing Specialist