Case Study: California Department of Justice achieves statewide, flexible case management and centralized document control with Thomson Reuters Elite’s ProLaw

Managing State-wide Department Needs with ProLaw

The California Department of Justice (Office of the Attorney General) — which operates like a large statewide law firm across nearly 40 practice areas — needed a secure, flexible, and scalable case management solution to centralize documents, manage complex docketing and calendaring, enforce timekeeping, and support budget reporting while adapting to frequent changes in law and practice.

The department implemented ProLaw, a single-database, integrated .NET solution for case/matter management, time and billing, document templates, advanced docketing, and accounting integration, configured with extensive end-user input. The system now supports about 2,300 users, houses roughly 13 million documents (with ~300,000 generated annually), automates ~500,000 events a year, standardizes document formats, improves workload distribution and real-time budgeting, and has delivered measurable ROI and operational efficiencies.

California Department of Justice

Dave Harper

Deputy Director