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A Thomson Reuters Elite Case Study
Kean Miller, a 300‑person Louisiana law firm with offices in Baton Rouge, New Orleans and Lake Charles that serves a wide range of industries, needed to modernize its pre-bill process. The firm aimed to support sustainable practices and eliminate the cumbersome, error-prone routing and mark-up of printed pre-bills by implementing an intuitive, browser‑based pre-bill distribution and mark‑up solution.
Kean Miller deployed Paperless Proforma, which mirrors traditional paper pre-bills and uses familiar red-line conventions so users adopted it quickly. The web-based workflow eliminated printing, shipping and courier costs, improved proforma and invoice accuracy, cut proforma generation and invoicing time by more than half, sped up the bill‑to‑cash cycle, and strengthened confidentiality and overall competitiveness.
Vicki Lee
Business Process Analyst