Case Study: Moore & Van Allen achieves faster, more accurate billing with Thomson Reuters Elite’s Design Gallery

Design Gallery Transition Boosts Billing Efficiency and Accuracy

Moore & Van Allen, a nearly 300‑attorney regional law firm, needed to modernize and consolidate its billing document automation after a decade on Document Studio. The firm sought a solution that preserved extensive template customizations while improving processing speed, reducing server maintenance, and delivering better data to decision‑makers to accelerate cash flow.

They implemented Thomson Reuters Elite’s Design Gallery, consolidating 15 templates into three and replacing nine converters with a single server. Proforma processing was cut in half—now completing in about two minutes—while XML/SQL‑based template design made edits instant, reduced downtime and maintenance, and sped billing turnaround. The result: faster, more accurate invoices, improved client service, and a simpler, more reliable infrastructure.

Moore & Van Allen

Stephanie Ward

Financial Systems Manager