Thomson Reuters Elite
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A Thomson Reuters Elite Case Study
Cuatrecasas Goncalves Pereira is a leading, nearly century-old law firm in Spain and Portugal that opens roughly 7,000 new matters a year. With high email volume and many lawyers, the firm struggled to answer the critical question “who in our firm already has contact with a client or prospect,” hindering efficient business development and pre-sales efforts.
Cuatrecasas implemented Thomson Reuters Elite’s ContactNet to automatically collect and organize firm-wide contacts, making relationship data available to about 300 partners and senior associates. Over two years the firm increased uncovered relationships from 840,000 to over 1 million in 16 months, saved lawyers’ time, improved business development and introductions, and is integrating ContactNet with its SAP CRM while maintaining strict European data-privacy controls.