Case Study: Sacramento County Counsel achieves streamlined, paperless case management with Thomson Reuters Elite ProLaw

Conquering Chaos In A Government Legal Office With Prolaw

Sacramento County Counsel, which provides legal advice and representation to the county and related local agencies, faced chaotic document and calendar management across 51 attorneys and 80 staff. Files were stored haphazardly on shared drives and in attorneys’ offices, hearings were often only on individual calendars, and thousands of juvenile dependency files were routinely lost — creating inefficiencies and coordination problems.

Since 2010 the office has used ProLaw, an integrated case/matter management platform that centralized documents, advanced docketing and calendaring, customizable workflows, search, and financial reporting (with Outlook and Word integration). The result: instant, organization-wide access to files and calendars, automated tracking of hundreds of thousands of events annually, faster response times (hours to seconds in some cases), progress toward paperless operations, and improved reporting and collaboration across the department.

Sacramento County Counsel

Julie Inclan

Administrative Services Officer