Case Study: Maurice Blackburn Lawyers achieves significant ROI and 3x faster billing with Thomson Reuters Elite 3E

3E Yields Significant Return on Investment

Maurice Blackburn is one of Australia’s leading labour law firms with more than 20 offices and a client base of around 36,000. The firm handles high-volume, low-value matters with long WIP cycles and many billing triggers, creating highly complex, jurisdiction-spanning billing and business rules that required a scalable, flexible practice and financial management platform.

Maurice Blackburn implemented Thomson Reuters Elite 3E, using its .NET-based IDE to embed hundreds of business rules and bespoke workflows, automate matter lifecycles, and create a “10‑click” invoicing process. The result: billing and invoice generation became at least three times more efficient, legal assistants save an estimated 20 minutes per day (about AUS $500,000 annually), reporting and dashboards improved KPI visibility, and management gained significant operational efficiency and measurable ROI.

Maurice Blackburn Lawyers

Neil Mackay

Chief Financial Officer