Case Study: Vaco achieves stronger client and candidate relationships with Thnks

Enhancing Customer, Candidate, and Employee Connectivity With Gratitude

Vaco, a staffing and recruiting company, needed a way to stay connected with clients, consultants, candidates, and employees while remote work limited in-person meetups. To strengthen relationships and show appreciation, the team turned to Thnks and its digital gratitude platform.

Using Thnks, Vaco was able to send customized digital gestures of appreciation to multiple recipients at once, helping their teams maintain rapport, re-engage candidates, and create “magical moments” for employees without added expense or reporting burdens. With Thnks, Vaco onboarded 39 offices to the platform and achieved a 91% Thnks open rate, while also improving response rates and helping clients support charitable giving.

Vaco

Kelly May

Senior Director, Communication & Engagement