Case Study: Goodwill of Central & Southern Indiana reduces accidents and audit time with ThinkLP

Goodwill of Central & Southern Indiana - Customer Case Study

Goodwill of Central & Southern Indiana, one of the largest Goodwills in North America, needed a better way to manage safety, loss prevention, incident reporting, auditing, and recordkeeping across 100+ locations. Its teams were spending too much time switching between systems, handling paper-based audits, and using a tool that was difficult to use. They turned to ThinkLP to simplify and unify these processes.

ThinkLP implemented its loss prevention and mobile audit platform with automated data migration, helping Goodwill consolidate multiple workflows into one system. The results included a 29% reduction in employee injury cases year to date, and at least a 50% reduction in time spent conducting audits. With ThinkLP, Goodwill also improved visibility into safety culture, supported continuous improvement efforts, and used smarter reporting to better allocate resources.

Goodwill of Central & Southern Indiana