Case Study: Telstra achieves real-time visibility into legacy billing systems with Thinking Machine

Telstra - Customer Case Study

Thinking Machine helped Telstra, a major telecommunications company, which needed to gain better visibility and accuracy across its complex legacy billing systems for enterprise accounts.

The solution involved implementing a unified model that connected network records, billing inventories, service orders, contracts, and pricing schedules. This allowed Telstra to create a 360-degree view of its enterprise accounts and achieve real-time visibility, significantly improving the verification process for complex accounts.

Telstra