Case Study: Discount Storage Insurance streamlines insurance purchases with Thinkbound

Discount Storage Insurance cuts claims processing time by 60% with Thinkbound

Discount Storage Insurance, a new company in the storage insurance market, faced challenges including a long insurance purchasing process, a lack of mobile optimization, and cumbersome claims submission. They partnered with the vendor Thinkbound for web development and web app development services to address these issues.

Thinkbound implemented a mobile-focused website redesign, integrated customer service tools into the IT infrastructure, and automated the claims submission process. These solutions resulted in checkout times under five minutes, a 60% reduction in claims processing time, and a month-over-month doubling of traffic and conversions, allowing Discount Storage Insurance to gain a large market share in its first year.

Discount Storage Insurance