Case Study: University Hospital Galway improves documentation and care delivery with Think Research Progress Notes

University Hospital Galway - Customer Case Study

University Hospital Galway sought to improve care delivery and reporting in its Acute Medical Unit, aiming to replace inefficient paper-based processes with a digital solution. The hospital partnered with Think Research to implement a clinical decision support tool that would standardize documentation, speed up diagnoses and treatments, and provide higher-quality data for Activity-Based Funding reporting.

Think Research implemented its Progress Notes clinical documentation system, which was customized for the hospital's workflow and integrated with its existing patient information system. The solution resulted in significant efficiencies, including a drastic reduction in discharge note completion time from 10-30 minutes down to 5-10 minutes. The tool also improved staff communication, standardized care practices, and provided valuable real-time data, with 87.5% of clinicians recommending it to their peers.

University Hospital Galway