Case Study: CSL Behring achieves trusted global content management with Think Company

CSL Behring simplifies content management with Think Company, reducing 33 content types to 5

CSL Behring, a leading global biotherapeutics company, faced challenges with inefficient and untrusted use of its Veeva Vault Content Management System. A lack of governance and standardized processes created risk. They enlisted Think Company to help optimize and rebuild their global CMS.

Think Company analyzed the infrastructure and created a complete new management process. They simplified content types and taxonomies and built governance processes for compliant creation and publishing. As a result, Think Company helped transform the system, reducing content types from 33 to 5 and taxonomies from 12 categories to 6, leading to improved trust and consistent global usage.

CSL Behring