Case Study: Holiday Inn Express achieves 50% cost savings and reliable, secure guest PCs with Thinix Retrofit™

Thinix Retrofit™ Rejuvenates Guest-Use PCs for Holiday Inn Express

Holiday Inn Express of Sumter, South Carolina needed reliable, easy-to-use business center PCs for guests but faced high support and replacement costs. To improve guest experience without expensive hardware refreshes, Holiday Inn Express partnered with Thinix and chose Thinix Retrofit™ to modernize their existing public PCs.

Thinix remotely converted the hotel’s PCs to the Thinix PC platform and bundled Thinix GuestFirst™ Support, allowing deployment in hours with no guest interruption and proactive remote updates and troubleshooting. The upgrade delivered a secure, simple kiosk experience, drove better guest reviews, and produced measurable savings—Holiday Inn Express realized upwards of 50% contract savings—and prompted expansion of the solution to other properties.

Holiday Inn Express

Craig Justice

Senior HIE Management