Case Study: Savonia University of Applied Sciences improves water network troubleshooting with ThingLink AR Solution

Savonia University of Applied Sciences creates AR troubleshooting guides in under 2 hours with ThingLink

Savonia University of Applied Sciences, through its WaterLAB research facility, faced the challenge of supporting field technicians in troubleshooting complex water network issues quickly and accurately. They sought an augmented reality solution that was not bulky or difficult to master, as previous options were too unreliable and required significant development time. ThingLink's AR Solution was identified as the ideal tool to provide this critical in-field support.

ThingLink's AR Solution enabled the creation of interactive, step-by-step guidance that appears when a technician points a smartphone at water quality monitoring equipment. This solution drastically reduced the time needed to create resources and eliminated the need for specialized AR training. For Savonia University, ThingLink's implementation increased troubleshooting efficiency and precision, reduced potential errors, and helped mitigate the effects of staff shortages and knowledge gaps within the water industry.

Savonia University of Applied Sciences