Case Study: Väinö Paunu improves bus driver training, performance, and wellbeing with ThingLink

How a Transport Company’s Accessible Interactive Training Improved Driver Performance and Wellbeing

Väinö Paunu, a transportation company from Finland, identified a challenge with their traditional bus driver training, which relied on paper manuals and in-person instructors. They were concerned that this method was ineffective for drivers with reading or writing difficulties or those who did not speak Finnish as a first language, potentially impacting both performance and wellbeing. To address this, they sought a new solution from the vendor ThingLink.

The solution implemented using ThingLink was the creation of accessible, interactive training manuals featuring 360-degree images of bus interiors, embedded instructional videos, and audio descriptions. This allowed drivers to learn independently on their tablets. The results for Väinö Paunu were transformative, yielding significant time and cost savings, enhanced communication that overcame language barriers, improved professional skills, and a boost in overall workplace wellbeing.

Väinö Paunu

Juha Mustonen

Chief Financial Officer