Case Study: Tupicoffs achieves market-leading Zoom meeting and phone compliance supervision with Theta Lake

Tupicoffs Adds Market Leading Compliance And Supervision For Zoom Meetings And Zoom Phone With Theta Lake

Tupicoffs, Australia’s leading independent financial planning practice, faced an overwhelming backlog of Zoom meeting and phone recordings they kept for compliance and file-note purposes. Reviewing the growing archive manually was time- and cost-prohibitive, so Tupicoffs selected Theta Lake and its Risk and Compliance Suite to address supervision, recordkeeping and regulatory visibility for Zoom Meetings and Zoom Phone.

Theta Lake integrated directly with Zoom to ingest audio and video into a unified review workspace, using AI-powered detections and TranscriptionRN® to flag risks, annotate timelines and drive configurable review workflows while keeping data in Australia. The deployment was fast and simple, and Theta Lake’s solution eliminated the need for roughly three full-time reviewers—reducing review to about two hours per week for the compliance manager—while enabling proactive regulatory demonstrations and significant cost and efficiency gains.

Tupicoffs

Neil Kendall

Certified Financial Planner