Case Study: Attivo Group achieves automated, scalable call compliance and risk detection with Theta Lake

Compliance And More Using Automation And AI To Detect Security And Compliance Risk In Modern Collaboration Platforms

Attivo Group, a UK-based financial services firm growing by acquisition, needed to modernize its communications and meet MiFID II recording and supervision requirements. Manual, sample-based call reviews were costly and ineffective, so after choosing RingCentral for unified communications, Attivo selected Theta Lake and its Risk and Compliance Suite to automate compliance across voice, video, and chat.

Theta Lake’s suite integrated natively with RingCentral to ingest and AI-analyze all recorded interactions, assign risk scores, and pinpoint exact timestamps for reviewer attention. The Theta Lake deployment allowed Attivo Group to review every call instead of samples, reduce personnel and review costs, surface risky behavior across recordings, and improve customer service and scalable compliance as the firm grows.

Attivo Group