Case Study: Malex City Copy Service streamlines document management with Therefore Corporation

Malex City Copy Service - Going From Good to Great

Malex City Copy Service, a Canon Advanced Office Solutions Partner in Belgrade, Serbia, was handling a large volume of documents across multiple departments and services. The company struggled with slow information flow, duplicated data, manual file retrieval, and difficulty maintaining control over incoming and outgoing documents, while also needing a way to integrate with its ERP system, Blue Soft, and logistics software, Kaizen. To address these challenges, Malex chose Therefore Corporation’s Therefore™ document management solution.

Therefore Corporation implemented Therefore™ Business Edition, integrated with Blue Soft and Kaizen via the Therefore™ API, to create a central repository with scanning, barcode-based indexing, workflow automation, and secure document retention policies. The result was faster document processing, easier sharing and retrieval, improved security, lower storage/paper/photocopy costs, and better customer service, with employees able to access needed documents instantly and work more efficiently.

Malex City Copy Service

Aleksandar Marinkovic

General Manager