Case Study: Pathways Professional Counseling cuts administrative work with TheraNest by Therapy Brands

How TheraNest Helped Pathways Build an EHR that Worked for Them

Pathways Professional Counseling, a nonprofit counseling practice with 23 counselors across 43 locations in Alabama, faced the challenge of switching from paper to an electronic health record (EHR) system. Their unique structure required specific auditing and reporting capabilities, the ability to bill insurance electronically, and a solution that would significantly reduce the time their counselors spent on administrative work. They turned to vendor Therapy Brands and its product, TheraNest, to address these needs.

TheraNest provided the necessary auditing and reporting features while its intuitive design made it easy for all staff to use, regardless of technical skill. The solution from Therapy Brands was flexible enough to meet the practice's unique requirements without a custom build. The implementation was highly successful, resulting in a 66% decrease in the yearly hours counselors spent on administrative tasks, allowing them to focus more on serving their clients.

Pathways Professional Counseling

Lisa Keane

Pathways Professional Counseling