Case Study: NUWAY streamlines state reporting and care workflows with Therapy Brands’ Procentive

How NUWAY and Procentive Work Hand-in-Hand to Continuously Improve

NUWAY, a nonprofit behavioral health organization, needed an EHR that could handle its complex state reporting requirements and streamline operations across its multiple recovery facilities. Their previous system was insufficient, particularly for billing and creating the customized documentation their work demanded. They turned to Therapy Brands and implemented its Procentive practice management system to find a solution.

Therapy Brands worked directly with NUWAY to build fully customized, DSM-5-ready reports and forms tailored to their specific needs. The Procentive system was praised for its ease of use, which reduced training time and allowed clinicians to focus on care instead of software. The solution streamlined NUWAY's workflow, with their billing department highlighting its effectiveness. A key result was the ability to efficiently generate over 3,400 daily census reports, and the ongoing partnership ensures the system continues to evolve with the organization's needs.

NUWAY

Julie

NUWAY